Tebo Massage Chair Review & Chair Alternatives
Choosing a massage chair from different brands can be complicated, especially if information is hard to find. How can you tell the difference between different models that advertise similar features such as heat therapy, reflexology and 4D dynamic massage?
We utilize our decades of experience selling high end chairs to review what’s available, in the hopes that we can help you find the right massage chair that fits your needs. In this Tebo massage chair review we’re looking at two brands of Tebo massage chairs, customer service offerings and customer reviews.
Tebo Massage Chair Brand Overview
Tebo is a relatively new brand of chairs, based out of Australia / New Zealand. Tebo massage chairs are a product line of the TV Shop, which describes itself as “Australasia’s largest direct response marketer.”
The TV Shop sells a variety of health and fitness products, from home gyms and exercise equipment to kitchenware and personal grooming products. While the TV Shop has done video advertising for over 12 years, it is now branching out to advertise the Tebo massage chair through major broadcasters.
Tebo Massage Chairs: Quality, Pricing & More
Tebo Ultimate Features and Specifications
Of Tebo’s brand of massage chairs, the Tebo Ultimate Massage Chair is the mid-range chair, with a simpler L-Track design for the massage rollers and a few additional features.
- L-Track massage rollers
- Five simulated massage techniques: shiatsu, kneading, tapping, tapping and kneading together, and knocking
- 3D digital speakers
- Air pressure massager with three levels of intensity
- Automatic shoulder-position detection
- Back heater
- Calf-area magnetic therapy
- Remote Control
- Voice recognition and control
Pricing: Tebo does not list the prices of their chairs but reviews report a price range between $6,000 and $10,000 USD.
Tebo Elite Features and Specifications
The Tebo Elite Massage Chair is the higher end chair, with a more complex SL-Track design (also known as a J-Track) for the massage rollers and additional features.
- SL track massage rollers
- Six massage techniques: Kneading, tapping, shiatsu, kneading and tapping, shoulder grasp, and 3D
- Air ionizer
- Air pressure massager with three levels of intensity
- Automatic shoulder-position detection
- Back and leg heaters
- Bluetooth connectivity
- Remote control
- Voice recognition and control
- Wall-saver design
- Zero Gravity recline
Pricing: Tebo does not list the prices of their chairs but reviews report a price range between $6,000 and $10,000 USD.
Tebo Comparison Chart
| Track | Massage Techniques | Air Pressure Massage | Heaters | Added Features | |
| Tebo Ultimate | L Track | Shiatsu, kneading, tapping, tapping and kneading together, knocking | Yes | Back | Automatic shoulder positioning detection, magnetic therapy, 3D digital speaker, voice recognition and control |
| Tebo Elite | SL Track | Kneading, tapping, shiatsu, kneading and tapping, shoulder grasp, 3D | Yes | Back and Leg | Automatic shoulder positioning detection, Zero Gravity recline, air ionizer, bluetooth connectivity, voice recognition and control |
Tebo Massage Chairs: Customer Service, Shipping & More
In our review of Tebo’s customer service offerings, the company lists a two-year limited replacement warranty that’s dependent on your country of delivery:
- For New Zealand customers, Tebo says it will replace a defective product with a new product free of charge, or repair the product at its own cost and discretion.
- For Australian customers, Tebo massage chairs come with guarantees that cannot be excluded under the Australian Consumer Law. Customers are entitled to a replacement or refund for a major failure and compensation for any other foreseeable loss or damage.
- Specific details on returns for U.S. customers aren’t available. The contact number for U.S. customers is 1-800-499-0008.
Tebo lists a 30-day money-back guarantee return policy unless the chair was purchased at a clearance rate (defined as 60% or more off the full price).
If a customer wishes to return a purchase, they must firstly notify the company by email within 30 days of receiving the product(s). Tebo stipulates that customers must meet the costs of returning all goods unless it otherwise agrees and is subject to any other statutory obligations.
While product reviews on Tebo’s homepage are largely positive, Tebo massage chair reviews on third party sites such as Trustpilot, Product Review and Google for both the Tebo massage chairs and the TV Shop are generally negative, especially in regards to customer service. The Tebo website also appears to be experiencing security issues and is difficult to access with a web browser — especially if the connection isn’t secure.
Alternative Massage Chair Brand Comparisons
While the two Tebo models offer a choice of different advanced features such as automatic positioning and heaters, the largely negative reviews raise some concerns. Tebo also doesn’t offer a lot of options, with only two models available.
If you’re interested in reviewing a wider variety of chairs, a wider range of massage capabilities, and added features and pricing, we encourage you to check out our other massage chair brand comparisons. Some of our most popular blog posts include our Titan and Osaki massage chair comparison blog as well as our Human Touch and Osaki massage chair comparison blog.
Massage Chair Brand Comparison Chart
| Top Models | Price Range | Return Policy | Reviews | |
| Tebo | Tebo Elite,
Tebo Ultimate |
$6,000 – $10,000 | Two-year policy; 30-day money-back guarantee | Chairs receive generally favorable reviews on the home site, but company and brand receive largely negative reviews elsewhere. |
| Human Touch | Ascent Super Novo,
Gravis ZG, Novo XT |
$1,299 – $9,999 | Five-, three- & two-year standards; 30-day money-back guarantee | Products receive generally favorable reviews on Amazon. |
| OTA World | OS-4000T,
OS-PRO Admiral, Pro Maestro |
$1,599 – $9,999 | Three-year standard; 30-day money-back guarantee | Generally favorable reviews, with most customers awarding them 4+ stars out of 5 in their Amazon store. |
Which Massage Chair Brand Is Right for You?
Unfortunately, based on available information, Tebo brand chairs appear to be a less-than-ideal option for U.S. and other North America-based customers. However, the team of specialists at Massage Chair Store has the knowledge and expertise to help customers choose the ideal massage chair. If you’ve seen something you like from the Tebo brand chairs, chances are we carry a comparable model, and we’d love to talk to you about possible massage chairs options.
Whatever your massage chair needs, the team at Massage Chair Store is ready to help you find the perfect solution. Book your free consultation today.
